Refunds

Last changed 16 September 2026.

Short, because the rule is short: if it did not do what this site says, you get your money back.

The Launch Check (one-time)

Ask within fourteen days of paying and we refund it in full, no reason needed. After that, we refund it if the check did not do what this site says it does.

Monthly plans

Your first month is refundable in full within fourteen days of paying. After that, cancelling stops the next charge and the plan runs to the end of what you paid for; we do not refund part of a month already started. If we charged you after you cancelled, or charged you the wrong amount, we refund the difference as soon as you tell us.

When we say no

A refund is not the right tool for "the check found problems I did not want to see" or "I fixed everything and no longer need it". It is the right tool for "it did not work". If you are not sure which yours is, ask; we would rather have the conversation.

How to ask

Email support@guardcue.com from the address on the account, with the word "refund". We answer within one working day, and a refund reaches your card within five to ten working days, which is the card network's speed, not ours.